Privacy policy.

Effective Date: 04/01/2025

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, and interact with us. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: This includes your name, email address, phone number, contact details, and any other information you provide during registration or interaction with us.

  • Pet-Related Information: This includes details about your pets such as names, breeds, age, medical history, etc.

  • Geolocation Data: We collect geolocation data to provide location-based services, such as connecting you with nearby pet owners.

  • Usage Data: We collect information about how you interact with our app, including your IP address, device type, operating system, browser type, pages visited, and referral links.

  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our app. You can manage cookies through your browser settings.

  • Facebook (Meta) Pixel: We use the Facebook Pixel to help us understand the effectiveness of our advertising and to deliver more relevant ads to users on Facebook and Instagram. The Facebook Pixel may collect data about your interactions with our website, such as pages visited or actions taken. This information is shared with Meta and used in accordance with Meta's Data Policy. You can manage your Facebook ad preferences or opt out of targeted ads by visiting https://www.facebook.com/ads/preferences or by adjusting your browser’s tracking settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services: We use your information to offer personalized services, connect you with other users, and enhance user experience.

  • Communication: To send important updates, reminders, respond to inquiries, and provide customer support.

  • Marketing: With your consent, we may send you promotional materials, newsletters, and information about new features or services. You may opt out at any time.

  • Analytics and Research: We may analyze user behavior and preferences to improve our services and develop new features.

  • Beta Program Participation and Data Migration: If you choose to participate in our beta testing program, your personal and pet information collected during prior use (e.g., pilot testing) may be transferred to a new version of our platform for the purpose of ongoing development, testing, and continued participation. You will be asked to provide specific consent before this transfer occurs.

  • Legal Obligations: We may use your data to comply with legal obligations or enforce our Terms and Conditions.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We may share your information with trusted service providers who help us operate our app and deliver our services (e.g., hosting, data analytics, payment processing, etc). These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

  • Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

4. Data Security

We take appropriate industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention and Deletion

We retain your personal information only as long as needed to fulfill the purposes for which it was collected and as required by applicable laws. When your data is no longer necessary, we will securely delete or anonymize it. You have the right to request data deletion or manage your data preferences at any time by contacting us.

6. Your Choices and Rights

You have the following rights regarding your personal data:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You can update or correct any inaccurate or outdated information.

  • Deletion: You can request the deletion of your personal information under certain conditions.

  • Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails.

7. Age Limitation

Our services are not intended for children under the age of 18. Pawshare Club does not knowingly collect or process personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from someone under this age, we will take immediate steps to delete it. If you believe your child under 18 has accessed our services or provided personal information without your consent, please contact us, and we will promptly investigate and address the matter.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our app after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us via info@pawshareclub.com